Important information about access to Adult Social Care

Update from Sefton MBC

Along with other Council’s we have been advised to make plans to protect the most vulnerable . If you contact the Council for a social care assessment we will carry out our statutory duty but we may not always be able to send a social worker or occupational therapist out to your home unless there is a reason we cannot conduct the assessment over the phone and so please be aware that any visits will be essential visits only. When you contact us we will ask you to provide information to help us make a decision about this. If you or your family member or neighbour receives care and support please be assured we will continue to work with all care agencies and social care providers to ensure essential calls are being met, and we will continue to remain in contact with service providers accordingly. As the situation changes we will ensure updates are provided.

If you have any concerns about your care provider please email  AdultSocialCare@sefton.gov.uk or ring 0345 140 0845

If you are concerned about a vulnerable adult who may need support contact 0345 140 0845

For further information on adult social care services in Sefton please click here to access their web page