NHS App – Are you ready for more of your healthcare to be online?

The NHS App is one way people in England can manage parts of their healthcare from their phone, tablet, or computer. You can, for example, book GP appointments, order repeat prescriptions, and view some of your medical records.

The government has plans to expand what the app can do over the next few years. This could include giving patients access to more of their health information in one place and offering more ways to manage care digitally, or give feedback about your experiences. The NHS is increasingly collecting patient feedback digitally. This can be convenient, but it doesn’t work for everyone. We want to make sure people can give feedback in a way that suits them, so nobody is excluded or disadvantaged.

Not everyone currently uses the app, and there are many reasons for that. Healthwatch Sefton  wants to understand local experiences of using the app, so we’re running a short survey.

We’d like to hear from you whether you:

Use the NHS App regularly ?

Have tried it once or twice ?

Have never used it ?

Your feedback will help us share a clear, local picture of how people in Sefton are experiencing (or not experiencing) digital healthcare.

Take the short survey here

(for info – full survey link – https://www.smartsurvey.co.uk/s/NHSAppCheshireandMerseyside/)

To request a paper copy or the survey in a different format, please call 0800 206 1304 or email info@healthwatchsefton.co.uk. We are also happy to help you fill it in over the phone or in person.

Your experience matters and can inspire change.