Healthwatch Sefton wanted to understand people’s experiences of accessing hospital services during the COVID-19 pandemic and how it was affecting their care and treatment. The engagement focused on LUFT (Liverpool University Hospitals NHS Foundation Trust) with a focus on Aintree University Hospital and The Royal Liverpool University Hospital. Due to limited feedback on the Royal hospital this report is focussed on Aintree Hospital.
We held an on-line engagement session, as well as gathering feedback via the Healthwatch Sefton feedback centre with residents also being able to use our Freephone telephone number.
31/01/2021
| December 2020 – January 2021 Healthwatch Sefton- Liverpool University Hospitals NHS Foundation Trust - Feedback Report | Download File (pdf 1.52 MB) |