Advice and Information

Advice and information

Signposting service

We offer free information and advice on how to access health and social care services in Sefton. Our Information and Signposting service helps you to identify the services and support you need. We can signpost or refer you to local health, social care or advocacy services, and provide information about what you can do when things go wrong. We aim to provide a single point of contact to help people find information about their health and care choices. 

Why do people contact us?

  • Requesting assistance and information to access NHS dental services
  • Struggling to access, or unhappy with treatment from GPs, or other health care providers
  • For help communicating with services and to share their concerns with us
  • Need support from adult social care services
  • Need information on local services, e.g. phlebotomy, counselling support, patient transport, vaccinations

How can we help?

In times of worry or stress, we can provide confidential support, and free up to date information, to help you understand your options and get the help you need. Whether it’s help getting in touch with your GP, support finding a local dentist or finding a local health care service, we can help.

We helped lots of people like Bev this year, who couldn’t get through to her GP to order a repeat prescription. 

“I would just like to thank you from the bottom of my heart for your help. You have been amazing help. Thank you so much” – Bev, Sefton resident.

Freephone 0800 206 1304 or email info@healthwatchsefton.co.uk

Other advice and information you can access: