Policies and Procedures for all Staff, Board and Volunteers

Healthwatch Sefton makes its decisions in an open and transparent way and ensures the interests of the people of Sefton are always put first. This policy and associated procedures outline the steps taken to ensure decisions are evidence based and lead to substantive impact in the community.

Here is a list of our policies and procedures:

To read our decision making policy, please click here.

To view our social media policy, please click here.

To view our complaints policy and procedure, please click here.

To view our vexatious complaints policy and process, please click here.

To view our code of conduct for membership to Healthwatch Sefton and standards of conduct policy and procedure, please click here.

To view our compliments policy, please click here.

T o view our register of interests policy, please click here.

To view our Feedback Centre Moderation policy, please click here.