Healthwatch have a legal power to visit health and social care services and see them in action. This power to ‘Enter and View’ services offers a way for Healthwatch to meet some of their statutory functions and allows them to identify what is working well with services and where they could be improved.
Enter and View is about seeing and hearing for ourselves how services are being run and allows us to collect views at the point of service delivery. This might involve talking to staff, service users or observing service delivery.
31/07/2019
| July 2019 HWS Enter and View report - St Josephs Hospice - with provider response | Download File (pdf 2.05 MB) |