Reports Hub

We wanted to give you an opportunity to share your feedback on accessing your GP surgery during Covid-19. We have listened to you, and you have shared both good experiences and those where improvements could have been made. Some of the key issues raised in Sefton mirror the issues raised in the national Healthwatch England report.

In response to COVID-19, the NHS has launched one of the largest public vaccination programmes ever. The purpose of this work was to hear from local people and understand their views of the COVID-19 vaccine and whether or not there is any hesitancy in getting vaccinated.

To help local services and national policymakers understand how they can improve the vaccination programme, Healthwatch England developed a set of template questions which we used. During February 2021, we invited people across Sefton, to take part in the survey to find out their views, attitudes and concerns towards the COVID-19 vaccine roll-out and the communications that have supported this. The survey can be found in appendix one. This was part of a wider piece of work undertaken by local Healthwatch throughout England and nationally.

On Monday 13^th January 2020, Healthwatch Sefton worked in partnership with other local Healthwatch organisations to hold listening events at Accident & Emergency (A & E) departments across Cheshire and Merseyside. This report details the findings from the visit we undertook at Southport & Formby District General Hospital (Southport & Ormskirk Hospital NHS Trust).

This report details the feedback which patients and staff have shared with us about Ward 35. We visited the ward on 9^th July 2019. Ward 35 is an intermediate care ward which is based at Aintree University Hospital NHS Foundation Trust. The care provided on the ward however is provided by Mersey Care NHS Foundation Trust. We were asked by Mersey Care NHS Foundation Trust if we would independently visit the ward and gather feedback.